Question 1

How quickly can you fix my track misalignment?

Accepted Answer

We offer same-hour arrival for track misalignment issues in Silverlake and surrounding areas. Most track misalignment repairs can be completed in 1-2 hours once our technician arrives. We carry all necessary parts and tools in our service vehicles, so there's no need for follow-up visits in most cases. Our experienced technicians can quickly diagnose whether the misalignment is caused by loose hardware, impact damage, or worn rollers, and provide an immediate solution.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment in garage doors can result from several factors. The most common causes include: impact damage from vehicles or objects hitting the tracks, loose mounting brackets that allow the tracks to shift over time, worn or damaged rollers that don't glide smoothly, temperature fluctuations causing metal expansion and contraction, improper installation or DIY repairs, and general wear and tear after years of use. Regular maintenance can help prevent most alignment issues, which is why we recommend our annual tune-up service.

Question 3

Do you offer financing for new fiberglass door installations?

Accepted Answer

Yes, we offer flexible financing options for new fiberglass garage door installations. We understand that a new garage door is a significant investment in your home's curb appeal and security. Our financing plans include 0% APR options for qualified buyers, low monthly payment plans, no prepayment penalties, and quick approval process. We also offer seasonal promotions—currently, you can save 11% on all fiberglass door services! Contact us for a free estimate and to discuss financing options tailored to your budget.

Question 4

What warranty do you offer on repairs and installations?

Accepted Answer

We stand behind our work with a comprehensive 3-Year Warranty on all repairs and installations. This warranty covers both parts and labor, giving you complete peace of mind. Our warranty is one of the best in the industry and reflects our confidence in the quality of our workmanship. If any issues arise within the warranty period, we'll return to fix them at no additional cost.

Question 5

Are you available for emergency repairs on weekends?

Accepted Answer

Absolutely! We offer 24/7 emergency garage door repair services, including weekends and holidays. We understand that garage door emergencies don't follow a 9-to-5 schedule. Our technicians are on call around the clock, and we maintain the same-hour response time for emergencies regardless of when you call. There are no extra fees for weekend or after-hours emergency calls—the price you're quoted is the price you pay.

Question 6

What areas do you service?

Accepted Answer

We proudly serve Silverlake and the surrounding communities within a 30-mile radius. This includes White Salmon, Bingen, Lyle, Dallesport, Goldendale, Centerville, Wishram, Klickitat, Roosevelt, and Rufus. As a locally owned and operated business, we know this area well and can typically provide same-hour arrival for emergency services throughout our service area.

Frequently Asked Questions

Still Have Questions?